FAQ

How long will my order take to be delivered?

Between 1-4 Days after sending it! I aim to have everything processed in a day, as fast as possible and send your tracked order the next day!

We do make most of our products to order so they are all as fresh as possible so make sure you leave a day for us to hand make your item and then send it out.

How long do your products last for?

We recommend you use each product that contains water within 6 months! Oil-based products last longer so between 6-12 months. 

Are your products tested on animals?

No. We are a small business which is cruelty-free. We only test our products on friends and family and the ingredients we source are cruelty-free as well. 

Will you create products for acne/oily and aging skin?

YES! Coming soon! This current collection is aimed towards sensitive skin but is suitable for all skin types. I will be releasing more curated collections very soon.

Is Whimserie Natural Beauty suitable for vegans or vegetarians?

All of our products were fiercely created to be entirely vegan so yes! We don't use beeswax or any animal products at all.

Can I recycle my packaging?

Of course! All our packaging is recyclable. We recommend washing and rinsing your empty glass bottles and pots and recycling them separately from the aluminium tin lids and the plastic pumps.

I would recommend reusing them for your own purposes though! They are seriously perfect for repurposing!

Do Whimserie products contain palm oil?

No. From day one we wanted nothing to do with palm oil. You will not find any palm oil nor palm oil derived ingredients in our products.

Even though some may claim to be "sustainably sourced" there is no real way of confirming this case with hard evidence so we avoid it at all costs.

Do you use preservatives in your skincare?

Yes. It is very important for your skin health that we include preservatives in most of our skincare. We chose ECOCERT approved preservatives which come from natural sources! We do not use preservatives for oil based products unless they come in contact with water (sugar scrubs etc.) and with those we use optiphen. 

What is your stance on sustainability and the environment?

This small business was created with the idea of natural skincare which didn't compromise the earth for money. 

We do everything in our power to make this a sustainable business from product creation to delivery at your door. Our packaging is reusable and recyclable, the ingredients we use are natural and not harmful when washed down our drains and into the ocean (no synthetic chemicals) etc. 

Meaningful skincare which works in harmony with Mother Earth.